FAQ
Shipping costs will vary depending on the shipping destination and the number of items that you purchase. The correct amount of shipping fee will show up at the checkout page.
We create custom aprons for retail teams, businesses and corporate gifting. These orders require minimums.
We are always working on new product lines as well. Wouldn't it be amazing to have a custom product line in your shop that suits your clientele? Let us know. We'd love to help you if we can. Please contact us at amandabrightdesigns@gmail.com.
We try our best to have all orders out in a reasonable amount of time after an order is placed. (special or custom orders are different.)
Aprons are "one size fits most." Children's aprons generally fit ages 2 though 8. Above that age they usually can wear an adult.
We do offer wholesale on our aprons. We do not on the Original Tie Headband.
At Amanda Bright Designs, it's important to us that you’re 100% satisfied with your order. Since we are also a boutique company with limited inventory that rotates often, we've got a
few key details to share with you.
DAMAGES AND ISSUES WITH YOUR PRODUCTS
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
An imperfect stitch, imperfect pocket placement, strings, or minor fabric flaw on aprons or headbands are not issues we consider damages. Depending on how the fabric is cut, the pattern can fall differently on each product and most are going to be one-of-a-kind garments, even if a repeating pattern is fairly large or fairly small. This is to be expected. Each item is cut and sewn individually and that's why it's labeled handmade.
All garments are new, meaning they are unwashed and unworn. Follow instructions as material is 100% cotton.
Fading can happen over time due to the nature of any dyed or printed fabric. Headbands can be washed on a cold cycle in a mesh bag, just like you would a wired bra.
RETURNS
Returns are accepted only under the following conditions:
The return must be approved by our team in writing and are approved on a case by case basis.
Item must be received by Amanda Bright Designs within 14 days of purchase.
The returned item must be unworn and in new condition.
All returns are subject to a 25% restocking fee.
We do not offer returns for "change of mind."
Shipping costs are non-refundable.
EXCEPTIONS/NON-RETURNABLE ITEMS
Unfortunately, we cannot accept returns on sale items or gift cards.
EXCHANGES
We do not offer exchanges.
LOST SHIPMENTS
We do our best to get shipments out within
our 3-5 Day window. It is the buyer’s responsibility to contact the
carrier for tracking and lost shipments. Don’t hesitate to reach out to
us at amandabrightdesigns@gmail.com - if there’s anything we can do to help, we will.
At Amanda Bright Designs we are honored at the opportunity to serve you and make sure you’re taken care of to the
best of our ability.
You can always contact us for any return or exchange question at amandabrightdesigns@gmail.com.
care of products
Keep in mind aprons in general will stain depending on what they come in contact with. These are handmade aprons. We recommend cold wash on gentle cycle only. Then hang dry.
Aprons by design are made to protect your clothes. Infrequent washing will maintain the vibrant colors.
Men's aprons should never be machine washed as they are made from waterproof canvas. They should be brushed off, wiped down or hosed off if needed. Then hand dry.
Headbands can usually go a very long time and not need to be washed. If you do need to wash one we recommend using a lingerie bag in cold water and gentle cycle.